General terms and conditions
The Gleitschirmzentrum.Triol offers the services listed in the appendix according to the state of the art and with the diligence of a prudent businessman. This is done with the best possible protection of the customer's interests.
General terms and conditions
1.1 General terms and conditions of business
The general terms and conditions, which are displayed, apply to all services and also goods deliveries of the Gleitschirmzentrum.at.
Unless otherwise agreed, these General Terms and Conditions shall be deemed to form an integral part of the contract concluded between Gleitschirmzentrum.at and the customer.
Placement of order
2.1 In principle, the order placed shall be recorded in an order form. The services to be rendered are specified there in detail. The customer receives a copy.
Prices / Quotation
3.1 In principle, the prices according to the notice apply.
3.2 If the prices are announced verbally or in writing by Gleitschirmzentrum.at, the following shall apply
The cost estimates are, unless a binding price has been agreed separately, as defined in § 5 paragraph 2 KSchG, not guaranteed. The cost estimates are therefore non-binding and the customer must accept unforeseen cost overruns of up to 10% of the fixed fee in any case.
In the event that the costs are exceeded, Gleitschirmzentrum.at will inform the customer in advance as far as possible. The Gleitschirmzentrum.at and the customer will therefore agree on the further course of events.
Service / Delivery of goods
Dates & Events
4.1 Gleitschirmzentrum.at will, as far as possible, meet the agreed deadlines for completion / delivery.
If unforeseen circumstances occur which make it impossible to meet the deadlines, Gleitschirmzentrum.at will give a new date for the performance / delivery.
The Gleitschirmzentrum.at will, as far as possible, inform the customer about delays in the appointment.
Collection / Remaining of the goods
5.1 The customer is obliged to collect his order on the agreed completion date.
5.2 Paragliding center.at does not accept any liability for damage/loss caused by third parties to items in the paragliding equipment which are not connected with the sport.
5.3 Paragliding Center.at is only liable for financial losses in the event of gross negligence on the part of ParaCenter.at.
6.1 As a matter of principle, the prices as shown on the notice board shall apply. Except - see cost estimate - something else would have been agreed. The customer must pay the final amount according to the invoice immediately upon receipt. The terms of payment can be found on the notice board at Gleitschirmzentrum.at.
The Gleitschirmzentrum.at is entitled to demand a reasonable advance payment when placing the order.
6.2 The customer can only offset claims of Gleitschirmzentrum.at if the counterclaim is undisputed or a legally binding title exists.
Delivery of goods
If goods are delivered (e.g. rescue) within the scope of the contract with Gleitschirmzentrum.at, all delivered goods shall remain the property of Gleitschirmzentrum.at until all claims have been met in full. These goods may only be used or consumed if the claims have been settled by the customer. Pledging or sale after suspension of payment is not permitted. Garnishments are to be reported to Gleitschirmzentrum.at.
Defects should be reported by the customer as quickly as possible. The obligation to notify defects according to the UGB applies to entrepreneurs.
Place of Performance / Place of Jurisdiction
For all disputes arising from this agreement, the District Court of Kufstein shall have exclusive jurisdiction and Austrian law shall apply exclusively.
Reduced and online ordered Goods are excluded from return and exchange. We would like to send a clear signal against the waste of resources of large online platforms, which are not only characterized by poor working conditions and the promotion of a low-wage sector, but also by tax evasion on a large scale.
limitations of liability
Any exclusion or limitation of liability for damages resulting from injury to life, limb or health resulting from an intentional or negligent breach of duty by the user or an intentional or negligent breach of duty by a legal representative or vicarious agent of the user is invalid.
10.1 Paragliding, speed-flying and mini-wing flying could lead to serious injuries or death as a result of, among other things, the incorrect use of the products offered. Never use any equipment without proper and thorough study of the instruction manual of the respective manufacturer. It is particularly important to ensure that the products are properly approved and checked. In some countries this deviates from the German regulations. We strictly reject flying without appropriate insurance cover and training. We assume no liability for the use of our products without appropriate approval or instruction. The operating instructions can be found on the manufacturer's website or by sending an e-mail to the manufacturer. An appropriate training for the proper use of our equipment must be given in any case! If you have any questions regarding an approval or if you are unsure before using our equipment, please do not hesitate to contact us before using it.
10.2 With the use of our products by the buyer or by third parties, after delivery for testing and after purchase, they assume all risks associated with the use of these devices.
10.3 The testing/flying with our products (of all manufacturers) and also in compliance with the respective approval criteria requires the prior study of the respective instructions for use and manufacturer information for use. In case of ambiguities or unsafe handling already during ground handling, flight attempts are to be omitted. We are also not liable should the pilot have an accident during the flight. We expressly point out that non-approved paragliders from our range are used at your own risk at home and abroad as well as on our travels. Please ask us about these approvals before use and do not fly with these products if there are any uncertainties.
10.4 Also claims for damages cannot be asserted in the described context.
10.5 Product testers must also be at least 18 years of age or be accompanied by a parent or guardian who gives their consent at least verbally.
10.6 You undertake not to assert any liability or compensation claims against Gleitschirmzentrum.at for any injury or damage to third parties in the event of incorrect use, even during use and for test purposes prior to purchase.
10.7 If during the testing of our equipment the prospective buyer or a third party causes damage that reduces the value of the equipment, you are obliged to take over this in full.
This website is operated by "Gleitschirmzentrum.at" in the following "we", "us" and "Gleitschirmzentrum.at", based in Kössen. In this data protection declaration, we, as the person responsible pursuant to Art. 4 Para. 7 EU-DSGVO, describe which data we collect when you visit our website and for what purpose we process it. All relevant contact data can be found in point 10 of this data protection declaration.
Since the protection of your personal data is of particular concern to us, we strictly adhere to the legal requirements of the DSG and the EU-DSGVO when collecting and processing your personal data.
In the following, we will inform you in detail about the scope and purpose of our data processing as well as your rights as a data subject. Please read our data protection declaration carefully before continuing to use our website and giving your consent to data processing if necessary.
The use of our website is basically possible without providing personal data. However, there may be different regulations for the use of individual services, to which we will draw your attention separately.
Apart from the cookies described in detail below, we only collect and store data that you yourself communicate to us by inserting them in our input masks or by interacting actively with our website in any other way.
Personal data is all information relating to an identified or identifiable natural person. This includes, for example, your name, address, telephone number or date of birth, but also your IP address or geolocation data, which can be traced back to you.
12.1 If you only use our website for information purposes, i.e. if you do not register for a service or otherwise provide us with information - for example via a contact form - we only collect personal data that your browser transmits to our server. Therefore, if you wish to visit our website, we collect the following data, which is technically necessary for us to display the website to you and to guarantee its stability and security in accordance with Art. 6 Para. 1 S. 1 lit. f EU-DSGVO:
Date and time of the request
Time zone difference to Greenwich Mean Time (GMT)
Content of the request
Access status / http status code
Amount of data transferred in each case
Website from which the request originates
Operating system and its interface
Language and version of the browser software
A basic distinction can be made between First Party Cookies, Third Party Cookies and Third Party Requests.
First Party Cookies
First Party cookies are stored by us or our website itself in your browser to provide you with the best possible user experience. In particular, these are functional cookies, such as shopping cart cookies.
Third Party Cookies
Third party cookies are stored in your browser by a third party. These are usually tracking or marketing tools that both evaluate user behavior and allow the third party to recognize you on other websites you visit. Basically, Retarget Marketing, for example, is based on the function of such cookies.
Third Party Requests
Third party requests are all requests that you as a site user make to third parties via our site - for example, if you operate with plugins of social networks or use the services of a payment provider. In this case, no cookies are stored in your browser, but it cannot be ruled out that personal data will be sent to this third party through the interaction. For this reason, we inform you in detail about the tools & applications we use in our data protection declaration.
12.3 Our website(s) use the following types of cookies, the scope and function of which are explained below:
Transient cookies are automatically deleted when you close your browser. These include in particular session cookies, which store a so-called session ID with which various requests from your browser can be assigned to the shared session. This enables your computer to be recognised when you return to our website. These session cookies are deleted when you log out or close your browser.
Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. However, you can delete the cookies yourself at any time in your browser settings.
12.4 You may change your browser settings to refuse, for example, third party cookies or all cookies. In this case, however, we must inform you that you may no longer be able to use all the functions of our website.
Collection and processing of personal data
Personal data that goes beyond the information stored by cookies is only processed by us if you voluntarily provide us with this information, for example if you register with us, enter into a contractual relationship with us or otherwise contact us. These are exclusively contact data and information on the concerns with which you approach us.
We use the personal data provided by you exclusively to the extent that this is necessary within the scope of fulfilling the respective purpose of processing (e.g. registration, sending the newsletter, processing an order, sending information material and advertising, processing a competition, answering a question, enabling access to certain information) and this is permitted by law (in particular pursuant to Art. 6 EU-DSGVO) (e.g. sending advertising and information material to existing customers).
The purpose of processing your data is the operation of our website and the targeted provision of company-specific information including the presentation of the range of our goods and services (marketing). Any further use of your data will only take place to the extent that you have expressly consented in advance. You can revoke your consent at any time for the future, as explained in detail below.
Data which you have made available to us exclusively for customer service or for marketing and information purposes will be stored for a period of three years after our last contact. If you wish, however, we will delete your data before the expiry of this period, provided there is no legal obstacle to this.
In the case of a contract initiation or conclusion, we process your personal data after complete contract processing until the expiry of the warranty, guarantee, limitation and statutory retention periods applicable to us, and beyond that until the termination of any litigation in which the data is required as evidence.
You have the possibility to subscribe to our free newsletter. With this newsletter you will receive at regular intervals all the latest news and information about our company as well as tailor-made advertising. To receive our newsletter, you need a valid e-mail address.
We will check the e-mail address you enter in our registration form to see whether you actually wish to receive newsletters. This is done by sending you an e-mail to the e-mail address you specify, which you can confirm by clicking on a link provided. After confirming the e-mail, you are registered for our newsletter. (Double Opt-In)
Already with the first registration to the newsletter we store your IP address, the date and the time of your registration. This is done for security reasons in the event that a third party misuses your e-mail address and subscribes to our newsletter without your knowledge. Further data are not collected and processed by us for the newsletter subscription, the data are used exclusively for the subscription of the newsletter.
If you do not object to this, we will transfer your data within our group for the purpose of analysis and for the transmission of information for advertising purposes. Within the group of companies, the data that you have provided to us to receive the newsletter will be compared with data that we may collect elsewhere (e.g. when purchasing goods or booking a service).
Your data for newsletter registration will not be passed on to third parties who do not belong to the group of companies. You can cancel your subscription to our newsletters at any time; you will find the details on unsubscribing in the confirmation e-mail and in each individual newsletter.
Tools and applications used
Google uses this information on our behalf to evaluate your use of our website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.
Google also processes your data in the USA and has submitted to the EU-US Privacy Shield.
16.2 On our website we also use the offers of Google Maps. This enables us to display interactive maps directly on our website and allows you to conveniently use the map function to find our location and make your journey easier.
When you visit our website, Google receives the information that you have called up the relevant subsite of our website and the personal data listed under 2. This takes place regardless of whether you are logged in via a Google account or not. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish this, you must log out of Google before using this service. Google uses your data for purposes of advertising, market research and needs-based
Website design. You have the right to object to the use of your data in this regard, which you must direct to Google.
16.4 Our website also offers the possibility of interacting with various social networks via plug-ins. These are:
Facebook, operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Twitter, operated by Twitter Inc., 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA
Google+, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
inked In, operated by LinkedIn Inc., 2029 Stierlin Court, Mountain View, CA 94043, USA
Youtube, operated by Youtube LLC, 901 Cherry Avenue, San Bruno, CA 94066 USA
XING, operated by XING SE, Dammtorstraße 30, 20354 Hamburg, Germany
If you click on a plugin of one of these social networks, it will be activated and a connection to the respective server of this network will be established as described above. We have no influence on the extent and content of the data transmitted to the respective operator of this social network by clicking on the plugin.
If you would like to know more about the nature, extent and purpose of the data collected by the operators of these social networks, we recommend that you read the data protection regulations of the respective social network.
A transfer of your data to third parties does not take place unless we are legally obliged to do so, the transfer of data is necessary to carry out a contractual relationship concluded between us or you have expressly agreed to the transfer of your data before. External contract processors or other cooperation partners will only receive your data if this is necessary for the execution of the contract or if we have a justified interest in it, which we will always disclose separately in the event of a need. If one of our contract processors comes into contact with your personal data, we ensure that it complies with the provisions of the data protection laws in the same way as we do.
We do not sell or otherwise market your personal data to third parties outside the Group. If our contractual partners or contract processors are based in a third country, i.e. a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer.
We use numerous technical and organisational security measures to protect your data against manipulation, loss, destruction and against access by third parties. Our security measures are continuously improved in line with technological developments on the Internet. Should you have further information on the type and scope of the technical and organisational measures we have taken, we will be pleased to answer any written questions you may have at any time.
In accordance with the Basic Data Protection Regulation and the Data Protection Act, you as the data subject are entitled to the following rights and remedies in our data processing:
19.1 Right to information (Art. 15 EU-DSGVO)
As a data subject of the data processing described above and other data processing, you have the right to request information as to whether and, if so, which personal data about you are processed. For your own protection - to prevent unauthorized persons from receiving information about your data - we will verify your identity in an appropriate manner before providing information.
19.2 Right to rectification (Art. 16) and deletion (Art. 17 EU-DSGVO)
You have the right to demand the immediate rectification of any incorrect personal data concerning you or - taking into account the purposes of the data processing - the completion of incomplete personal data and the deletion of your data, provided that the criteria of Art. 17 EU-DSGVO are fulfilled.
19.3 Right to limitation of processing (Art. 18 EU-DSGVO)
You have the right to restrict the processing of all personal data collected under the statutory conditions. These data will only be processed with your individual consent or for the assertion and enforcement of legal claims from the time of the request for limitation.
19.4 Right to data transfer (Art. 20 EU-DSGVO)
You may request the unhindered and unrestricted transfer of any personal information you have provided to us to you or to a third party.
19.5 Right of objection (Art. 21 EU-DSGVO)
For reasons arising from your particular situation, you may at any time object to the processing of your personal data which is necessary to safeguard our legitimate interests or those of a third party. Your data will no longer be processed after objection, unless there are compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms or the processing serves the assertion, exercise or defence of legal claims. You may object to data processing for the purpose of direct marketing at any time with effect for the future.
19.6 Revocation of consent
If you have given separate consent to the processing of your data, you can revoke this at any time. Such a revocation affects the reliability of the processing of your personal data after you have given it to us.
If you take any action to enforce your rights under the DSGVO, Paragliding Center has to comment on the requested action immediately, at the latest, however, within one month after receipt of your application.
19.7 The right of revocation does not apply to the following contracts
The data protection authority is responsible for applications concerning violation of the right to information, violation of the right to confidentiality, correction or deletion. Their contact details are as follows:
Austrian data protection authority
Status: May 2018